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Invicta is committed to providing outstanding levels of customer service and care which underpins our long-standing reputation for reliability and fair business practice. 

Customer service

"By putting experienced and knowledgeable staff out into the field, we are competently able to advise customers on the best solutions for their individual requirements, particularly with regard to bespoke products,” Martin Brown, Invicta Managing Director

Our friendly sales team is always on hand to give advice and, if required, will visit you to discuss your needs and the best products for the job. Many have been with the company for years and, more often than not, have plenty of practical industry experience of their own. They know what it takes to bake a sustainably perfect loaf of bread or manage a food production line and they are able to share this knowledge with our customers.

Our latest newsAll News

Meet our new Company Engineer

Meet our new Company Engineer

2nd April 2026

Meet our new Company Engineer, Constantino “Tino” Alvarez Odell, whose technical expertise and team-focused approach are helping drive quality and efficiency across our manufacturing process.

New case study: The Brown Bean, Lisburn

New case study: The Brown Bean, Lisburn

31st March 2026

A new case study shows how Invicta’s bespoke approach helped The Brown Bean preserve the consistency of its signature wheaten bread.

Customer survey prize draw winner

Customer survey prize draw winner

30th March 2026

Cockburn's Craft Butchers of Bedale win Invicta’s customer survey prize draw, highlighting valued feedback and a strong ongoing partnership.

ISO logo ISO logo Platinum Industry Supporter Scottish Bakers Made in Yorkshire constructionline associate member Best of British Bakeware PPG

Coatings

Invicta has one of the largest and diverse ranges of bakeware coatings on the market. A full range of colours is available to identify special product requirements.